Privacy policy.

Effective Date: 10/29/2024

At TeleSwift Health, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our telehealth services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

Personal Information

When you register for our services, we may collect personal information, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Medical history

  • Payment information

We may also collect non-personal information automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited on our site

  • Time and date of visits

2. How We Use Your Information

  • We may use your information for various purposes, including:

  • Providing and managing our telehealth services

  • Processing payments and billing

  • Communicating with you about appointments and services

  • Sending important updates and promotional materials (with your consent)

  • Improving our website and services

  • Complying with legal obligations

3. Disclosure of Your Information

  • We may share your information in the following circumstances:

  • With healthcare providers: To facilitate your telehealth consultations and ensure continuity of care.

  • With service providers: We may employ third-party companies and individuals to perform functions on our behalf, such as payment processing and data analysis.

  • For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement a range of security measures to safeguard your personal information. All methods used to collect personal information in order to provide you with our services comply with HIPAA requirements. While we make every effort to use commercially acceptable practices to protect your data, please understand that no method of transmission over the internet or electronic storage can be guaranteed to be 100% secure. Consequently, we cannot assure absolute security of your information.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of any inaccurate information

  • Request deletion of your personal information, subject to certain legal obligations

  • Opt out of receiving promotional communications from us

  • To exercise these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our services are not intended for children under the age of 13. Additionally, we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

info@teleswifthealth.com

teleswifthealth.com

(817) 601-5603

By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting TeleSwift Health with your healthcare needs!