FAQs
What types of conditions can you treat through virtual consultations?
We can help manage common chronic conditions like diabetes, hypertension, and asthma, provide urgent care for common illnesses, and more. We are here to assess your needs and recommend the best care plan for you. Please refer to our Disclaimer and Terms of Service for more details.
What devices do I need to access virtual care?
You can access your virtual consultation from any device with an internet connection, such as a smartphone, tablet, or computer.
Is my personal information safe and secure?
Yes, we take your privacy seriously. All consultations are HIPAA-compliant, and we use secure systems and forms to protect your personal and medical information. Our Privacy Policy is available for your review.
Do I need insurance to use your service?
No, our service is designed to be affordable and accessible without the need for insurance. We offer transparent pricing and flexible payment options.
What if I need follow-up care?
We offer ongoing support and follow-up consultations to help you manage your health. You can book follow-up appointments as needed to continue your care.
How do I schedule a virtual consultation?
You can easily schedule a consultation through our website or email us at info@teleswifthealth.com
Simply pick the type of appointment you need, and we'll take care of the rest.
Can I get prescriptions through your service?
Yes! If needed, your healthcare provider can prescribe medications and send them directly to your pharmacy.
What don’t you treat?
See our Disclaimer for full details of what we do not treat.
How quickly can I see a healthcare provider?
In most cases, you can connect with a healthcare provider in as little as 15 minutes of booking! Our goal is to get you the care you need as quickly as possible.
What do I do if I need urgent care outside of regular hours?
We offer convenient access to care, including evenings and weekends.
Can I get lab tests through your service?
Yes, we offer lab services, including routine tests and screenings. Your provider will guide you through the process and help coordinate any necessary tests.